Several businesses, in the past decade, have incorporated the advancement of technology to increase sales tremendously. Even if your business has just about nothing to do with technology, implementing a touch of tech here and there can work wonders in boosting your overall sales. Clients are more accustomed to a digital, hi-tech world, and while this doesn’t mean you have got to over-complicate your business, it does mean your clients will come to expect a customer experience that comes with the convenience of a technology-backed business. Here are some samples of how technology increases sales.
- The use of sophisticated productivity software
Productivity software is a worthwhile investment which serves as a one-point of data collection for each client, for both service-based and product-based businesses. Apart from the increment in efficiency for your business and that of the employees it also aids to improve the client’s interaction with your business. The software can be utilized to build a list which fits the customers’ purchase history notifying them of availability of new products and services. A comprehensive productivity software solution can also be used to create a complete customer portal from which customized positive experience can be created for each customer.
- The use of Social Media Technology
Thriving businesses have unlocked the secrets of social media. They understand Social media is a very important key to building relationships with clients and the customers feel a lot more personally connected to the business as they are shown some personal insights into the business. People tend to patronize the brand they trust and feel comfortable with. So they can relate to the information in a social media post, whether for use value or just for comic fun. Social media enables a two-way interaction which makes the clients feel valued and connected to the brand. With this, potential clients could stop by and become new clients.
- The use of websites
A lot of people seeks solutions to their challenges online, in which they patronize the business that suits their needs. Engaging their customers and potential customers with quality contents over their website or blog or vblog. Whatever the business is, either product-based or service-based, a website with quality contents always attracts more sales to the business.
- Automated Email
Businesses nowadays also take advantage of automated emails to reach their clients and potential clients.
They send letters to a list of people or companies and even do follow-ups on regular intervals automatically. They also can create a series of emails to send to the prospective clients to help turn these prospects or potential clients into purchasing clients. The computer programs used also helps to collect data that can be used to make changes to their sequences in emails and to create a series that offers the highest return on investment.
- The Cloud
Sharing information is a very germane task for any sales team. The use of cloud technology makes it very easy to integrate processes and also reduces business risks. Data sharing could be very cumbersome if saved on hard disk drives which entail manually setting permissions and sending files via emails. This results in a waste of time and consequently reduces productivity. So, therefore, they eradicate this concern by saving all their files into the cloud, where each employee the opportunity to work on files as required anytime, anywhere.